We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all patients, the following policies are honored:
24 hours advance notice is required when cancelling an appointment. You may do so by:
calling (269)290-7700 or by emailing Integrative Pain Solutions any time, including on weekends.
This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advanced notice, you will be charged $75 for your unused appointment. This amount must be paid prior to being seen for your next appointment.
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a No-Show. They will be charged $75 for their missed appointment. This amount must be paid prior to being seen for your next appointment.
If you arrive late, your session may be shortened or cancelled in order to accommodate others whose appointments follow yours. Out of respect for the doctor and other patients, please plan accordingly and be on time. If the doctor is running behind, it is because he is providing necessary treatment to other patients. It is not implied license for patients to show up late.
Patients who show up 14 or more minutes late will be considered NO-SHOWs, will need to reschedule, and will be charged a No-Show fee of $75 which must be paid prior to being seen for your next appointment.
These policies are the best way of trying to ensure that each of you receives timely, complete, and unhurried service.